We all know that internet scams are rife across the internet and people end up losing lots of money as a result. Last week I had a customer who fell for a scam after lots of popups appeared on his computer warning him that he had viruses and trojans and that he needed to call …

The Dangers of Clicking on a Google Ad in Search Results Read More »

The other day I had a 2012 MacBook Pro which when switched on would boot up to a question mark. A persistent question mark indicates that there is an issue with the hard disk which is preventing the MacOS from loading.   I removed the hard drive and connected it to my Windows PC and …

How to fix question mark on booting up an Apple Mac Read More »

A customer brought in a really old MSI U100 Series Wind Notebook today! This is one seriously old laptop. It was running Windows XP and he wanted to know if it could be upgraded. Windows 10 on a MSI U100 Notebook The first thing I did was to see if the computer could support Windows …

Using a MSI Wind Notebook in 2021 Read More »

I was installing Windows 10 on an old Sony Vaio PCG-61111M laptop and the installation went smoothly. I left it unconnected to the internet for awhile and did some other things. When I came back it was still turned on and I connected to the wifi and made sure I could connect to the internet …

How to stop old Sony Vaio PCG-61111M laptop from randomly shutting down Read More »

If you are thinking of buying an HP Stream laptop then I strongly suggest you don’t! It really has to rank as one of the worst laptops I have come across. Unfortunately HP aren’t the only ones who are building these cheap ‘Not Fit for Purpose’ laptops. A customer brought one into me because it …

HP Stream – A Review in 2021 Read More »

I’ve been using Microsoft Windows and Microsoft Office for years. There’s always bugs in software and here is my list of what annoys me the most! Rename a File in File Explorer but Microsoft Office thinks there are 2 files I created a new Excel spreadsheet and saved it to my OneDrive. I then realised …

My annoying list of Microsoft bugs Read More »

I was installing Windows 10 onto a brand new SSD the other day and it was stuck at the “Copying Windows Files” Many posts on the internet were talking about waiting or checking disk or trying a DVD installation disk rather than a USB installtion stick. None of these seemed right to me. I decided …

How to fix installing Windows 10 when it’s stuck at 0% copying windows files Read More »

Back in 2015 when Windows 10 was first released Microsoft offered free upgrades to users of Windows 7, 8 and 8.1. This free upgrade was meant to be valid until July 2016, afterwhich users would have to pay for Windows 10 upgrade. It is now May 2020 and it is still possible to upgrade a …

How I upgraded a Windows 7 laptop to Windows 10 for free in 2020 Read More »