Do you need business class email for your business? Are you currently using Gmail or Yahoo mail for your business and want to give your customers a professional impression.
Do you need integrated calendar which will work across all your devices?
If you've answered yes to any of these questions then we recommend you upgrade your email to Microsoft 365 Business. We've helped many customers migrate to this service from Microsoft which has helped them grow their business.
What is Professional Email
If you run a business then there's two essential things you need when it comes to email accounts:
- It needs to be reliable
- The email address should look professional
What do we mean by reliability? If you send an email to a customer you want to know that it will arrive in their inbox. You don't want the message delivery to fail and you also don't want it to end up in the customer's junk mailbox.
Let's imagine your business name is RB Accountants. Which email address looks more professional:
We hope you think that the second one looks more professional!
Both of these can be achieved with professional email hosting and our preferred solution is Microsoft 365 Business.
Microsoft 365 Business
Microsoft 365 Business offers a suite of services to help you run your business and we cover the details in our Microsoft 365 services page. For email you need an Exchange Server. If you've worked in the corporate world your organisation probably had an Exchange Server to handle all the emails. Now with the power of the cloud Microsoft can offer business class email systems to businesses of all sizes - from individuals up to organisations with thousands of employees.
Microsoft Exchange Online
If you just need professional email then we recommend Microsoft Exchange Online which costs £3 per month (+VAT) per email address.
Here are some of the main features:
- Reliable mail delivery direct to your customer's inbox
- Excellent spam filtering - no junk in your inbox
- Calendar integration - organise meetings and appointments and keep them synchronised across your phone and other devices
- Works with all email clients, especially Outlook
- Contacts synchronised across all devices.
- Huge 50GB mailbox storage
How to setup Microsoft Exchange Online
We can help you setup a brand new email service with Microsoft or we can migrate all your existing emails into Microsoft Exchange.
Brand new email address
If you are starting out with a brand new domain name which has never had emails then the first step is to sign up for a Microsoft Online Exchange account and then change the DNS records for your domain so all emails are redirected into Microsoft Exchange. Once complete your email program such as Outlook can be setup to send and receive emails. We can also help you setup emails on mobile devices and tablets.
Migrate existing email accounts
If you already own a domain name that you use for emails then we can still migrate your emails to Microsoft Exchange and ensure you don't lose any emails in the process. The first step is to sign up for a new Exchange account and getting the DNS records updated. Once complete we can make a backup of all your emails and then make the switchover of your emails from your current email provider to Microsoft Exchange. We will do this migration at a time convenient to you so as to minimise your downtime.
Once the email is setup in Microsoft Exchange and working we will then import all your current emails.
Do you already own a domain name?
If you already own a domain name and email address we can change all the required DNS records so emails go via Microsoft Exchange Online.
Let's say your company website is www.rbaccountants.co.uk and that you also have an email address such as firstname.lastname@example.org. Let's also assume that at the moment everything is setup with one web hosting provider such as GoDaddy or IONOS.
It is perfectly possible to keep the domain name and website with GoDaddy but to get all emails to go through to Microsoft Exchange Online service. This is achieved by changing DNS records at the company who host your domain (usually the same people as host your website).
This is how we are setup. The website and domain name (maidenheadcs.co.uk) are hosted with IONOS but all emails go through Microsoft Exchange Online. You can read more about IONOS email vs Microsoft Exchange Online in this blog post.
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