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Microsoft Exchange Online vs IONOS 1&1 Email

If you feel like your IONOS emails aren't performing as well as you would expect or if you find that emails are being delivered to your customers then discover the benefits of migrating your emails to Microsoft 365 Exchange Online.

Do you find IONOS email system unreliable? Are you losing business because your emails are ending up in customers' junk? Are you getting too much spam in your inbox? 

Then moving your email from IONOS to Microsoft 365 Exchange Online is the solution you need and I can help you set it up.

Coffee laptop computer

My Poor Experience with IONOS (1&1) Email System

When I originally setup my business I purchased the domain name, webhosting and email with IONOS (1&1). I created a WordPress website and setup an email address through the control panel of IONOS’s website. It was easy to setup both of these features and everything worked well.

I setup the email account in Outlook as I prefer Outlook for managing my emails compared to the online webmail systems that IONOS provided.

If the prospect of an email ending up in your recipients junk mailbox worries you then you need to move to Microsoft Exchange Online

My first impression was that the emails were working well. Customers were emailing me and I was emailing them back. I was winning business which was great. But after awhile I noticed a few strange things. I would email a customer who I knew would reply but they didn’t reply. I would then phone the customer up and ask them if they got my email and they said no. When I asked them to check their spam folder they found my email.

What was even stranger was one day a customer would receive an email from me and the next day it would go straight to their junk folder. At this point I knew I had to find an alternative solution. These lost emails were costing me business. How many other customers had thought to themselves that I had not bothered to reply when in fact the email I sent was probably sitting in their spam/junk folder!

Why I Chose Microsoft 365 Exchange Online

I did a lot of research on alternative email hosting providers and there was a lot of choice. Every web hosting company offers an email solution but only Microsoft Exchange offered all the features I wanted which were:

  • Large mailbox
  • Good spam filters
  • integrated calendar and contacts
  • Cloud based emails
  • Synchronisation between PC, laptop and smart phone

Only Microsoft 365 Exchange Online offered me this at a decent price of less than £50 per year so I signed up.

Advantages of moving to Microsoft 365 Exchange Online

Less spam

Reliable email delivery

Large 50GB mailbox

Synchronised calendar and contacts

Never miss an email or an appointment again

What is Microsoft Exchange Online

Exchange Online is the service that handles your emails. Whilst you may have your emails setup in Outlook on your computer or in Apple Mail on your Mac it is Exchange Online that handles the delivery of incoming and outgoing emails. It also handles your address book and calendar.

It's a cloud based service which means all your emails are also stored in the cloud. This is great because it enables you to keep all your devices (laptops, phones, iPads etc) all synchronised.

As well as emails, it also includes contacts and calendars. You'll never miss another important meeting and you'll always have that important contacts email address and telephone number at hand.

Let MCS help you move your emails from IONOS to Microsoft 365

How much does Microsoft Exchange Online cost compared to IONOS?

IONOS offer various email packages. Their cheapest offer is Mail Basic 5 which costs £2+VAT per month. You get 5 email accounts which can hold 2GB of emails.

Their next package called Mail Basic 1+ costs £4+VAT per month and includes 1 email account with 12GB of space. Their top package is called Mail Business which is £5+VAT per month and includes  a 50GB mailbox.

Microsoft 365 Exchange Online costs £3+VAT per month per email address. If you need Microsoft Teams as well then upgrade to Microsoft 365 Business Basic for £3.80 +VAT per month.

Microsoft offers much better value compared to IONOS, with larger mailboxes for less money and a far more reliable email system.

Exchange Online

Advantages of migrating your emails from IONOS to Microsoft 365 Exchange Online

As soon as the switchover and migration was completed I noticed an improvement. I was getting less spam and more importantly I was getting replies from customers who I had emailed.

As my business has grown being able to have a synchronised calendar across all my devices is fantastic. I’ll never miss another appointment! When an existing customer phones I know immediately who it is which only improves my customer relationships. Having the Outlook app on my phone enables me to reply to customers whilst I am out and about.

What are the steps involved in migrating my emails?

I have written a full article on how to migrate your emails to Microsoft Echange Online. You can also contact me directly to see how I can help. Drop me an email or give me a call for a chat about how I can help.

The 8 steps of migrating your email from IONOS to Microsoft 365

What about my website, does this need to be moved as well?

Whoever is hosting your website can continue to host your website. I still have my IONOS webhosting account which is used to host my domain name and my website. But all emails now go through Microsoft 365.

This is achieved by changing DNS records in the IONOS control panel. Microsoft 365 have an excellent wizard to help you with the process of updating your DNS records.


I usually reply to online enquiries within a few hours so if you haven't had a reply within 24 hours please check your spam box. 

Let MCS Help You Migrate Your Emails to Microsoft 365

Wherever you are based we can help you migrate your emails to Microsoft Exchange Online - Microsoft 365

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