01628 298 820
Remote PC and Laptop Support
I can fix your computer problems today
Hi, my name is Robert and I live in Maidenhead and specialise in fixing computers. If your Windows computer isn't running well or you need some technical help then I can help you remotely.
Nationwide IT Support
Although I live in Maidenhead that doesn't mean you can't benefit from the fantastic service I offer my local customers. If your computer has access to the internet then it's highly likely I can help! So it doesn't matter if you are in Edinburgh, Manchester, Bristol, Cardiff or anywhere else in the UK I can help.
How it works
Using a clever bit of software called AnyDesk I am able to see your computer and help you, just as if I was sitting next to you in person. If you've ever used TeamViewer then this operates in exactly the same way. I just think AnyDesk is better!
I have provided installation instructions for AnyDesk here.
You always remain in control and I won't be able to see your computer screen unless you give me permission to do so.
How much does it cost?
I charge £10 for every 15 minutes of work. Alternatively I can give you a fixed cost once I've seen your computer and discussed the issues with you.
You don't pay anything in advance and only pay when everything is complete to your satisfaction.
If I have to run any scans which will take time to run then I will start the scan and then call you back when it's finished. This reduces your costs so you are only paying me to do useful things on your computer.
if I can’t fix your problem you won’t pay a penny
Types of Computer Problems I Can Fix
I can fix a wide range of Windows PC problems including:
- Slow computers
- Virus removal
- Installing software
- Setting up Office 365
- Setting up OneDrive
- Setting up DropBox and other cloud storage backup solutions
- Setting up Outlook and email accounts
- Making changes to your WordPress website
Recent Case Studies
John was trying to record some videos but his voice wasn't being recorded. I setup a remote AnyDesk session and 20 minutes later the problem was solved. John only had to pay £13 to get his problem fixed.
Wi-Fi Not Working
Sarah's laptop would only connect to the internet if it was plugged into the router with an ethernet cable. This wasn't ideal as it meant that she could only use the computer if she sat at the bottom of the stairs. I was able to get the wifi working again so sarah could sit in the comfort of her lounge with her laptop. It took 30 minute to solve the problem and cost £20.
Paul and Clare wanted help sorting out all their files and photos and making sure everything was backed up. They had photos stored in numerous places on their computer and nothing was organised. Furthermore, nothing was being backed up so if their computer died they would potentially lose everything. I helped them get their files and photos into an organised structure and then setup OneDrive so all their files would be backed up in the cloud.
How to Get Started
The first step is to get AnyDesk software installed on your computer. I have provided detailed instructions here.
How does payment work?
Everything we do is based on trust. There’s no need to pay in advance or put money into my account before I help you. I will help you and once you are happy I will send you payment details. You can pay online via credit/debit card as well as via Apple Pay and Google Pay.
Call today on 01628 298 820