No call out fees

We don’t charge to come out and have a look at your computer problems.

No Fix, No Fee

In the unlikely event that we can’t fix your computer we won’t charge you a penny!

Home/Office visits

We charge £40 for the 1st hour and then £30 per hour afterwards. There’s a minimum charge of £40 for home visits unless we can’t fix your problem for which there is no charge.

We always try and fix your problems on site and most jobs are fixed within 2 hours so the average cost is £60.

It may be necessary to take your computer away to be fixed. If this happens we will then give you a fixed price to fix your computer. See below for details.

Fixed price repairs

If you bring your computer to us or if we need to bring it back to our workshop then the following costs apply:

  • Reinstall Windows operating system – £60
  • Reinstall Windows operating system plus transfer personal documents and reinstall sofware programs – £80
  • Data recovery from hard disks – £50
  • Fixing problems with Windows – £60
  • Virus removal – £60

Computer lessons

For computer lessons we charge £25 per hour